Here is your good news story for the day... I think... sort of.
An 80 year old man continually called his wife's mobile phone after her death in 2005 so that he could hear her voice. However, after a system upgrade by Verizon, the voice mail message was lost.
Charles Whiting was distraught.
"Now they took her voice away."
Here comes the good part: Verizon managed to restore the message from a backup archive so Mr Whiting can once again hear his late wife's voice everyday.
"I'm glad they rescued it, I'm very happy."
Well done Verizon and hooray for backups!